// SMT support

Operator and maintenance staff training

In brief. We train operators and maintenance staff on your line, always on site: machine software, the workstation PC and working alongside the machine, on SIPLACE, DEK printers and WORKS. No fixed hours: we stay with you until your team produces its first board on its own. We agree the number of people with you; training is in Italian or English.

On ASMPT/SIPLACE lines since 2021 On site, on your line Across Italy

ElectrONIK Lab is an independent technician and is not part of ASMPT. SIPLACE and DEK are trademarks of ASMPT.

Animated diagram: from the workstation PC to the first board produced independentlyOn the workstation monitor a highlight moves through the program lines while a few keys light up; at each step a pulse runs along the link to the machine, which brings the bare board in on the conveyor and places the components one at a time. The finished board leaves to the right and a check mark appears.
Illustrative diagram, not to scale.

Who it is for: operators and maintenance staff

The programme is split by role: operators, who run the line in production, and maintenance staff, who look after its routine maintenance. We work on your SIPLACE machines, your DEK printers and the WORKS software.

If you are considering a machine, even a used one, there is our second opinion and pre-purchase check before you buy, with a written report; after installation, training prepares the people who will work on it.

What your team learns

01

Operators

Starting and stopping the line; product changeovers and feeder preparation; handling the most common errors and resuming; checking the first board.

02

Maintenance staff

Routine maintenance of heads and feeders; reading the machine's bug reports; the workstation PC and backups.

Overall, the training covers using the machine's software, working at the workstation PC and working well with the machine, on SIPLACE, DEK and WORKS.

The scheduled head maintenance we carry out ourselves, level by level, is described under head and gantry maintenance. If your team needs to develop or optimise a program, there is SIPLACE Pro programming support, remote as well.

How it works

Where

On site

Always at your plant, on your line and with your machines.

Duration

Until the first board

No fixed hours: we work together until your team produces its first board on its own.

People

Agreed with you

We agree the number of people with you, based on the line and the shifts.

It is training and on-the-job support: we work alongside your team, on the line. If you use the form, choose “Training and on-the-job support” under “Type of service”.

What it does not include

We do not teach board repair: the training is about working with the machine and its software. If a control or PLC board needs repairing, we take care of it ourselves: it is one of our SMT services.

Language

Italian or English. Let us know when you write to us, along with the line and the machines your team works on.

Further reading: the guide to common SIPLACE errors and the SMT line maintenance guide.

// Frequently asked questions

Questions about training

Who is the training for?
Operators, who run the line in production, and maintenance staff, who look after its routine maintenance. Each role has its own programme, on your SIPLACE machines, your DEK printers and the WORKS software.
What do operators learn?
Starting and stopping the line, product changeovers and feeder preparation, handling the most common errors and resuming work, and checking the first board.
What do maintenance staff learn?
Routine maintenance of heads and feeders, reading the machine's bug reports, the workstation PC and backups.
How long does the training take?
There is no fixed number of hours: we keep going until your team can produce its first board on its own.
Do you come to our plant?
Yes, always: the training takes place on site, on your line and with your machines.
How many people can take part?
We agree the number of people with you, based on the line and the shifts.
Which languages do you train in?
Italian or English.
Do you also teach board repair?
No, we do not provide training on board repair. If a control or PLC board needs repairing, we take care of it ourselves: it is one of our SMT services.
// SMT support

Other SMT services

01

Placement head and gantry maintenance

Scheduled maintenance of SIPLACE TwinHead, CPP and CP20 heads (every CP20 version, CP20P2 included) and of the gantries that move them: a short service every 3 months and a full service every 6 months, with downtime agreed in advance.

See the service →
02

Head and gantry troubleshooting

Structured fault diagnosis on TwinHead, CPP and CP20 heads (every CP20 version) and on the gantries: we start remotely, from the machine's bug reports, and come on site when needed. Vacuum, encoders, Z and star axes, failed pick-ups, component recognition.

See the service →
03

Machine maintenance: Pick & Place, DEK printers and SPI

Preventive maintenance on SIPLACE SX, X and TX, DEK printers, ASYS handling systems and laser markers; repairs and troubleshooting on SIPLACE machines and software; technical support and installation on SPI Process Lens.

See the service →
04

Installation, shop-floor IT and ASMPT software

Machine installation, line relocations and software configuration. ASMPT software: WORKS and SIPLACE Pro, Setup Center and WORKS Preparation; ASM OIB configuration and support for MES integration. Traceability, line monitoring, production data and OEE and KPI analysis. Shop-floor IT: network, Windows Server, backups and SQL Server.

See the service →
05

SIPLACE Pro programming support

We work alongside your team on a new program or one to optimise, until it goes into production: paths, line balancing, feeders, shapes from real measurements and the library. Also remote, without stopping production.

See the service →
08

Second opinion and pre-purchase check

An independent check of the condition of SIPLACE machines and lines: before you buy a machine, even a used one, or when you want a second opinion on maintenance or a fault. We give you a written report of what we found.

See the service →

All SMT services →

Want to train your team?

Tell us about your line, your shifts and whether you prefer Italian or English: we organise the training on site, on your machines.

ElectrONIK Lab is an independent business: it is not an ASMPT-authorised service centre and is not affiliated with ASMPT. SIPLACE and DEK are trademarks of ASMPT; the other trademarks mentioned belong to their respective owners.