// SMT support

SIPLACE Pro programming support, also remote

In brief. We support your team on a new SIPLACE Pro program or one to optimise: paths, balancing, feeders, shapes and the library. We don't build it from scratch for you: we complete it together, through to production. Also remotely, with access to the SIPLACE Pro server agreed with your IT. To start we need the board's CAD file and the BOM.

On ASMPT/SIPLACE lines since 2021 On site and remote Across Italy

ElectrONIK Lab is an independent technician and is not part of ASMPT. SIPLACE and DEK are trademarks of ASMPT.

Animated diagram: gantry of a pick and place machine seen from aboveThe gantry travels along the two rails and the head along the beam: it picks three components from the feeders and places them on the board held on the conveyor, then the board leaves to the right and a new board enters from the left.
Illustrative diagram, not to scale.

What we do

01

New programs, with your team

We support your team in developing the SIPLACE Pro program for a new board, starting from the CAD file and the bill of materials, and follow it through until it goes into production.

02

Programs to optimise

Together with your team, we review a program you already use: placement paths, balancing across the machines on the line, and feeder management.

03

Component shapes

We help your team build and correct shapes on the real measurements of the component and the tape, not just the nominal datasheet values.

04

Component library

We tidy up the library together with your team, so shapes that have already been validated are reused from one program to the next.

SIPLACE Pro keeps its data in a central archive on Microsoft SQL Server. If the server, the database, Setup Center or the WORKS modules need installing or updating, or the data needs migrating between versions, see installation, shop-floor IT and software.

The founder programmed lines with SIPLACE Pro as an employee, as a technician for a service company; today, as ElectrONIK Lab, we offer programming support.

If you want your team to learn to use the machine's software and the workstation PC, there is operator and maintenance staff training, on your line.

Component shapes from real measurements

To recognise and centre a component, the machine compares it with its component shape. That is why the shape has to be built on the real measurements of the component and the tape: we help your team build it and correct it, remotely as well.

When recognition rejects concern a single type of component, the starting point is its shape. If they affect all components, the vision hardware is checked, as explained on the head and gantry fault finding page.

How a shape is built, step by step: chapters 1 and 2 of the SIPLACE Pro and component shape guide.

Remote: how we connect

We agree the channel with your IT: a VPN or a supervised remote session to the SIPLACE Pro server. We work on the program together with your team, without stopping production, and at the end you receive a report of what was done. We install no permanent software without your agreement.

We come on site when the program needs checking in production, on your line, anywhere in Italy.

How remote support on your line works in general.

What we need from you

  • The board's CAD file.
  • The bill of materials (BOM).
  • Access to the SIPLACE Pro server, agreed with your IT: a VPN or a supervised session.

To send a request, email us at service@electroniklab.com or message us on WhatsApp. If you prefer the form, choose “SIPLACE Pro programming support” under “Type of service”.

Further reading: the guide

In the SIPLACE Pro and component shape guide you will find how shapes are built and optimised, how to keep the library tidy, the most common errors when importing production data, and how paths and balancing are optimised.

On recognition errors in general: chapter 3 of the guide to common SIPLACE errors, “Recognition and vision errors”.

// Frequently asked questions

Questions about SIPLACE Pro programming support

Can you support my team's SIPLACE Pro programming remotely?
Yes. We connect to the SIPLACE Pro server through a channel agreed with your IT, a VPN or a supervised session, and work on the program together with your team, without stopping production. We install no permanent software without your agreement.
What do you need to get started?
The board's CAD file, the bill of materials (BOM) and access to the SIPLACE Pro server, agreed with your IT.
Can you help me optimise a program I already use?
Yes: together with your team, we review paths, line balancing and feeder management, and tidy up shapes and the library. This can also be done remotely.
Can you help me correct component shapes that cause rejects?
Yes, together with your team, on the real measurements of the component and the tape, remotely as well. If the rejects affect all components rather than one, the vision hardware is checked: see head and gantry fault finding.
Do you also come on site?
Yes, when the program needs checking in production, on your line. We work anywhere in Italy.
Do you also install SIPLACE Pro and the database?
Yes: installing and updating SIPLACE Pro, Setup Center and the WORKS modules, with Windows Server and SQL Server, is part of installation, shop-floor IT and software.
// SMT support

Other SMT services

01

Placement head and gantry maintenance

Scheduled maintenance of SIPLACE TwinHead, CPP and CP20 heads (every CP20 version, CP20P2 included) and of the gantries that move them: a short service every 3 months and a full service every 6 months, with downtime agreed in advance.

See the service →
02

Head and gantry troubleshooting

Structured fault diagnosis on TwinHead, CPP and CP20 heads (every CP20 version) and on the gantries: we start remotely, from the machine's bug reports, and come on site when needed. Vacuum, encoders, Z and star axes, failed pick-ups, component recognition.

See the service →
03

Machine maintenance: Pick & Place, DEK printers and SPI

Preventive maintenance on SIPLACE SX, X and TX, DEK printers, ASYS handling systems and laser markers; repairs and troubleshooting on SIPLACE machines and software; technical support and installation on SPI Process Lens.

See the service →
04

Installation, shop-floor IT and ASMPT software

Machine installation, line relocations and software configuration. ASMPT software: WORKS and SIPLACE Pro, Setup Center and WORKS Preparation; ASM OIB configuration and support for MES integration. Traceability, line monitoring, production data and OEE and KPI analysis. Shop-floor IT: network, Windows Server, backups and SQL Server.

See the service →
06

Operator and maintenance staff training

Training for operators and maintenance staff, directly on your line. There is no fixed number of hours: we work alongside your team until it can produce its first board on its own.

See the service →
08

Second opinion and pre-purchase check

An independent check of the condition of SIPLACE machines and lines: before you buy a machine, even a used one, or when you want a second opinion on maintenance or a fault. We give you a written report of what we found.

See the service →

All SMT services →

Need support on a SIPLACE Pro program?

Tell us where the program stands and where your team needs help. To get started we need the board's CAD file, the bill of materials and access to the SIPLACE Pro server agreed with your IT.

ElectrONIK Lab is an independent business: it is not an ASMPT-authorised service centre and is not affiliated with ASMPT. SIPLACE and DEK are trademarks of ASMPT; the other trademarks mentioned belong to their respective owners.