// SMT support

Independent SIPLACE inspection before you buy

In brief. An independent check of the condition of SIPLACE SX, X and TX machines and lines: before you buy a machine, even a used one, or for a second opinion on maintenance or a fault. Physical checks on site, some analyses remotely. We give you a written report. We tell you the cost in writing before we start.

On ASMPT/SIPLACE lines since 2021 Written report Across Italy

ElectrONIK Lab is an independent technician and is not part of ASMPT. SIPLACE and DEK are trademarks of ASMPT.

Animated diagram: remote fault finding starting from the machine logA bar scans the log and stops on an abnormal line, which a dashed line links to the reading head on the head's optical scale; the flagged point pulses orange, then turns green with a check mark while the nozzle makes a test stroke.
Illustrative diagram, not to scale.

When it helps

  • Before you buy a SIPLACE machine, even a used one.
  • When you want a second opinion on maintenance.
  • When you want a second opinion on a fault.

What we check

01

Heads and gantries

We can check TwinHead, CPP and CP20 heads, in every version, and the gantries that move them: the parts we look after with scheduled maintenance and troubleshooting.

02

Machines

We can check SIPLACE SX, X and TX pick and place machines, which we maintain, repair and troubleshoot, and the DEK printers on the line, which we cover with scheduled maintenance.

03

Bug reports and downtime

We can read and analyse the machine's bug reports, and analyse OEE, KPIs and downtime to tell you whether maintenance is needed or there is a fault.

04

Software and shop-floor IT

We can check SIPLACE Pro programs, the ASMPT software and the IT it runs on: the SIPLACE network, servers, line PCs and databases.

If your machine is not among those listed above, write to us and we will tell you beforehand whether we can check it.

What we do on each part is described on the head and gantry maintenance, head and gantry fault finding, machine maintenance and installation, shop-floor IT and software pages.

The report you receive

At the end we give you a written report of what we found.

On site or remote

Physical checks on heads, gantries and machines are done on site, on the machine. Some analyses can also be done remotely, with access agreed with you: the machine's bug reports, the programs and the line software (how remote support works).

We work across Italy. We agree the date of the check with you.

How the cost works

We tell you the cost in writing before we start.

After the purchase: installation, training, maintenance

If you decide to buy, we can also look after the next steps: installing the machine and the software, training operators and maintenance staff, and scheduled maintenance.

Further reading: the SMT line maintenance guide and the guide to common SIPLACE errors.

// Frequently asked questions

Questions about the check

Can I ask for a check before buying a used SIPLACE?
Yes. The check is meant for exactly that: before you buy a machine, even a used one, we check its condition and give you a written report of what we found.
Can I get a second opinion on a machine I already have?
Yes, on maintenance or on a fault. If the fault needs fixing, there is our head and gantry fault finding and, for the machine, machine maintenance, with repairs and fault finding.
Which machines do you check?
SIPLACE SX, X and TX pick and place machines, with TwinHead, CPP and CP20 heads in every version, and the DEK printers on the line, for the maintenance side. We also check the software and shop-floor IT. If your machine is not on this list, write to us and we will tell you beforehand whether we can check it.
Is the check done on site or remotely?
Physical checks on heads, gantries and machines are done on site. Some analyses can also be done remotely, with access agreed with you: the machine's bug reports, the programs and the line software.
What do I get at the end?
A written report of what we found.
How much does the check cost?
We tell you the cost in writing before we start.
And after the purchase?
// SMT support

Other SMT services

01

Placement head and gantry maintenance

Scheduled maintenance of SIPLACE TwinHead, CPP and CP20 heads (every CP20 version, CP20P2 included) and of the gantries that move them: a short service every 3 months and a full service every 6 months, with downtime agreed in advance.

See the service →
02

Head and gantry troubleshooting

Structured fault diagnosis on TwinHead, CPP and CP20 heads (every CP20 version) and on the gantries: we start remotely, from the machine's bug reports, and come on site when needed. Vacuum, encoders, Z and star axes, failed pick-ups, component recognition.

See the service →
03

Machine maintenance: Pick & Place, DEK printers and SPI

Preventive maintenance on SIPLACE SX, X and TX, DEK printers, ASYS handling systems and laser markers; repairs and troubleshooting on SIPLACE machines and software; technical support and installation on SPI Process Lens.

See the service →
04

Installation, shop-floor IT and ASMPT software

Machine installation, line relocations and software configuration. ASMPT software: WORKS and SIPLACE Pro, Setup Center and WORKS Preparation; ASM OIB configuration and support for MES integration. Traceability, line monitoring, production data and OEE and KPI analysis. Shop-floor IT: network, Windows Server, backups and SQL Server.

See the service →
05

SIPLACE Pro programming support

We work alongside your team on a new program or one to optimise, until it goes into production: paths, line balancing, feeders, shapes from real measurements and the library. Also remote, without stopping production.

See the service →
06

Operator and maintenance staff training

Training for operators and maintenance staff, directly on your line. There is no fixed number of hours: we work alongside your team until it can produce its first board on its own.

See the service →

All SMT services →

Buying a SIPLACE or want a second opinion?

Tell us which machine you want checked and why: we tell you the cost in writing before we start.

ElectrONIK Lab is an independent business: it is not an ASMPT-authorised service centre and is not affiliated with ASMPT. SIPLACE and DEK are trademarks of ASMPT; the other trademarks mentioned belong to their respective owners.