Repair service for Sony DualShock 4 (PS4)

Repairing your Sony DualShock 4 (PS4)

Two things send a DualShock 4 to the drawer: drift and battery life. Both are repairable, and both cost far less than a new controller.

The stick is the same component as the DualSense — same maker, same two-million-cycle rating. The battery is where this controller is kinder than its successor: it is not soldered, it connects with two friction pins.

Free diagnostics, and we tell you first whether it is worth it.

Free diagnostics Common repairs same day, when the part is in stock Workshop in Meda (MB), Italy

Repairs for DualShock 4

Stick drift Get a quote
Triggers and bumpers Get a quote
Buttons and D-pad Get a quote
Battery replacement Get a quote
Charging port Get a quote
Controller shell Get a quote
Board-level repair Get a quote

Not sure what is broken?

Four questions and we tell you the likely repair. Then you message us with the problem already written in.

Drift, a 1000 mAh battery and the touchpad: repairing a DualShock 4

iFixit puts it plainly: DualSense, DualShock 4, Xbox controller and Switch Pro Controller use the same joystick hardware, the Alps RKJXV potentiometer. Drift on a DualShock 4 is not a sign your controller is poor: it is the limit of the component the whole industry used for a decade.

The battery is the part that brings most controllers back. It is a LIP1522, 1000 mAh at 3.65 V, and on the CUH-ZCT2 iFixit documents a valuable diagnostic detail: the battery is held to its bracket with adhesive, and missing adhesive means the controller has been opened before.

The touchpad is a separate module on a ZIF ribbon connector, not soldered. The difficulty is not the part but reaching it. There is even a dedicated ribbon-cable replacement guide, which tells you where the delicate point of this teardown is.

The higher capacities advertised by some aftermarket batteries (1300, 2000, 2200 mAh) are not verified by any independent source. If we offer them, we say what they are: the supplier's numbers, not ours.

Technical specifications · Sony DualShock 4 (PS4)
Release year2013 (CUH-ZCT1) · 2016 (CUH-ZCT2)
Dimensionsabout 162 × 52 × 100 mm
Weightabout 210 g
Stick sensorAlps Alpine RKJXV potentiometer
Stick modulesoldered to the board
BatteryLIP1522, 1000 mAh, 3.65 V
Battery connectiontwo friction pins, not soldered
Touchpadseparate module on a ZIF connector
Light baron the top edge, between the bumpers
New on the CUH-ZCT2light visible through the touchpad, data over USB
Diagnostic cluebattery with no adhesive = opened before

Device specifications published by the manufacturer, given here so you can identify your model. Feasibility and turnaround for each repair are confirmed at the diagnosis stage.

ElectrONIK Lab is an independent workshop: it is not an authorised service centre and is not affiliated with the manufacturers. The trademarks named here belong to their respective owners and are used only to identify the devices we work on. Your statutory consumer rights towards whoever carries out the repair are unaffected.

Frequently asked questions about the DualShock 4

It barely lasts: can the battery be replaced?
Yes, and it is one of the simplest jobs in this section. The battery is a LIP1522, 1000 mAh, on two friction pins: not soldered.
The touchpad stopped responding: is it soldered?
No. It is a separate module on a ZIF ribbon connector. The demanding part is reaching it, not the part itself.
Why does the DualShock 4 drift too, if it is another generation?
Because it uses the very same stick module as the DualSense and the Xbox controller. It is not about generation or brand.
What warranty comes with the part?
The cover is the one provided by the parts supplier and it is stated in the quote, before you decide. We do not apply a single blanket period: an original module and a compatible one do not carry the same cover.
How long does it take?
It comes down to one thing: whether the part is already here or has to be ordered. Parts are ordered after diagnostics. If you arrive with diagnostics already done, the order goes out straight away. When the part lands we work on it immediately.

Other models we repair

Got a DualShock 4 to put back on the road?

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