The Redmi Note 13 Pro 5G was third among the sub-300-euro phones most searched for by Italians in 2024, according to the Trovaprezzi observatory: the first time a Redmi made the podium. Today it is exactly the right age to turn up in the workshop.
And it is the only Xiaomi on this list with a real glass back, not plastic. That is its typical repair.
Free diagnostics. First thing we check: whether it is the 5G or the 4G. They are not the same phone.
Four questions and we tell you the likely repair. Then you message us with the problem already written in.
Messaging us on WhatsApp shares your number and what you tell us: we use them only to reply and prepare your quote. How we handle your data.
The back is glass, and that is the difference you see in the workshop: this phone breaks at the back where other Redmis merely scratch. Replacing the back housing is the model's typical job, and the glass has to be heated and cut, not levered — that is how you avoid taking the frame with it.
Sealing is IP54, not IP68: dust and splashes yes, immersion no. On a phone with a 400-euro list price that is surprising, and it has to be said plainly: if it ends up in water, that is real liquid damage. Do not switch it on, do not put it on charge, bring it in as soon as possible. The Note 14 Pro, the generation after, does have full IP68.
Watch out for one thing that matters more than anything else on this model: in Italy the Redmi Note 13 Pro was sold in two versions, 4G and 5G, and they are not the same phone. Different display resolution, different glass, different back material, different tray: the parts are not interchangeable. Before ordering anything we have to establish which of the two you have, and we do that at the diagnosis stage — you do not need to know.
| Release year | 2024 (in Italy from 15 January) |
|---|---|
| Display | 6.67" flat AMOLED, 120 Hz, up to 1,800 nits |
| Resolution | 1220 × 2712 pixels |
| Battery | 5,100 mAh, 67 W charging |
| Wireless charging | Absent |
| Dimensions | 161.2 × 74.2 × 8.0 mm |
| Weight | 187 g |
| Connector | USB-C 2.0 with OTG |
| 3.5 mm headphone jack | Present |
| Memory expansion | None: no microSD slot |
| Biometric unlock | Optical under-display fingerprint reader |
| Water and dust resistance | IP54: dust and splashes, not immersion |
| Glass and materials | Gorilla Glass Victus, plastic frame, glass back |
| Rear cameras | 200 MP stabilised main + 8 MP ultra-wide + 2 MP macro |
| Front camera | 16 MP |
| Launch list price in Italy | €399.99 (8/256 GB) · €449.99 (12/512 GB) |
Device specifications published by the manufacturer, given here so you can identify your model. Feasibility and turnaround for each repair are confirmed at the diagnosis stage.
ElectrONIK Lab is an independent workshop: it is not an authorised service centre and is not affiliated with the manufacturers. The trademarks named here belong to their respective owners and are used only to identify the devices we work on. Your statutory consumer rights towards whoever carries out the repair are unaffected.
Free diagnostics, a clear quote and the part chosen by you.